Mike Denis, MEd. R. Psych. #4192
MASK Psychology
Privacy Policy, Terms of Service & SMS Communications
Effective Date: October 17, 2026
At MASK Psychology, we are committed to protecting your privacy, maintaining confidentiality, and ensuring that your personal information is handled responsibly. This policy explains how we collect, use, protect, and manage information provided through our website, communications, and services.
1. Privacy Policy
Information We Collect
MASK Psychology may collect personal information, including your name, email address, telephone number, and information you voluntarily provide when contacting our practice, requesting services, or completing online forms.
How We Use Your Information
Personal information is collected and used only for legitimate business and service-related purposes, including responding to inquiries, scheduling appointments, providing requested services, and communicating important practice information.
Information Sharing and Protection
MASK Psychology does not sell, rent, share, or disclose consumer personal information, including mobile phone numbers, to third parties or affiliates for marketing, promotional purposes, or lead generation.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information may be disclosed only when required by law, with your authorization, or to trusted service providers as necessary to operate our services, subject to appropriate confidentiality and privacy safeguards.
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, misuse, or loss.
2. SMS Communications Policy
By voluntarily providing your mobile phone number and expressly opting in to receive SMS communications from MASK Psychology, you consent to receive text messages relating to appointment scheduling, appointment reminders, service updates, and other communications directly related to your care or inquiries.
Message frequency: Varies depending on your appointments and communication needs.
Message and data rates: Standard message and data rates may apply.
Opt-out: Reply STOP at any time to unsubscribe from SMS communications.
Assistance: Reply HELP for assistance or contact MASK Psychology directly.
Consent: Providing SMS consent is voluntary and is not a condition of receiving services.
Privacy: Mobile phone numbers and SMS consent information will not be sold or shared with third parties or affiliates for marketing or lead-generation purposes.
Please avoid sending sensitive personal health information through standard SMS messaging.
3. Terms of Service
By accessing the MASK Psychology website or using our online communication services, you agree to the following terms:
Website Use: Information provided on this website is intended for general informational purposes and does not replace professional psychological assessment, diagnosis, or treatment.
Professional Services: Accessing this website or submitting an inquiry does not establish a psychologist-client relationship. Professional services are subject to appropriate intake, consent, and service agreements.
Communications: Electronic communications, including email and SMS, are intended primarily for administrative and appointment-related purposes and should not be used for emergencies.
Privacy and Confidentiality: MASK Psychology respects the confidentiality of personal information and handles information in accordance with applicable Canadian privacy legislation and professional obligations.
Changes to These Terms: MASK Psychology reserves the right to update these policies as necessary. Changes will be reflected on this page.
4. Contact Information
For questions regarding our privacy practices, terms of service, personal information, or SMS communications, please contact MASK Psychology through the contact information provided on our website.
Website: maskpsych.com (http://maskpsych.com/)
MASK Psychology — Respecting Your Privacy. Protecting Your Information.Type your paragraph here.